Shipping policy

 

Processing Times
• We aim to ship your order within 24 hours of purchase.
• Orders placed before 1 p.m. Monday-Friday are often shipped the same day, though this is not guaranteed.
• Please allow 1-2 business days for your order to be prepared, especially during high-order volumes.

Eco-Friendly Packaging
• We use biodegradable or recyclable packaging whenever possible.

UK Shipping Options
• Tracked48 (2-3 Business Days): £2.99.
• Tracked24 (1-2 Business Days): £3.99.
• FREE Shipping: On orders over £40.
• Wholesale orders (1KG and above) have a 2-10 day processing time, depending on stock.

International Shipping
• Europe: Tracked & Signed, 3-7 business days.
• Rest of the World: Tracked & Signed, 5-10 business days.

Important Information
• We are not responsible for unexpected shipping delays caused by customs or courier-related issues.
• Please exclude processing time when calculating your estimated delivery date.
• If your package is returned due to an incomplete or incorrect address provided at checkout, you will need to cover the cost of reshipping.
• We only ship to the address provided during checkout.